I'm afraid to see you troubled! Sometimes, videos can stop processing due to the following reasons:
- File size is too large
- Internet connection is too slow or not steady
- Video is not in supported language
- Video format is not supported
If any of the above issues are not relevant to your video, please try waiting for some time - the retry option will get enabled on the video soon.
Note: In above case, if you feel your video minutes got wasted, feel free to write to matt@vidyo.ai - he will make to best assist you:)
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